# Kiama Ridge Waters FAQ | Stays, Pets, Parking and Rentals URL: https://ridgewaterskiama.com.au/faq/ # Questions about staying at Kiama Ridge Waters Our Kiama Ridge Waters FAQ answers the questions guests ask most before a stay, covering the apartments, booking, check-in, house rules and bringing your dog. For questions about Kiama itself, ask a Kiama local. ## Choose a topic to find your answer ## Pets and dog-friendly Kiama Bring the dog: most of our apartments take pets on request, and Kiama has off-leash beaches, headland reserves and dog-friendly cafes close by. **Are pets allowed at Kiama Ridge Waters?** Yes, small to medium pets are welcome on request in every apartment except 3-Bed Apartment with Study Nook. Send the host a photo of your pet before arrival, and allow for a $200 cleaning fee. Read the details on our [pet-friendly stays page](https://ridgewaterskiama.com.au/stay/pet-friendly/). **Are there dog-friendly beaches in Kiama?** Yes, three. Dogs can run off-leash in the centre of Bombo Beach, at the southern end of Jones Beach between Minnamurra Headland and Cathedral Rocks, and in the middle of Werri Beach, Gerringong. Destination Kiama says off-leash hours are sunrise to sunset, and dogs must stay leashed getting there. **Is Kendalls Beach dog friendly?** No. Destination Kiama lists Kendalls Beach, Surf Beach and Seven Mile Beach as beaches that are not dog friendly. Kiama Council bans dogs from beach sand and water unless the beach has a designated off-leash area. Take your dog to Bombo Beach or the southern end of Jones Beach instead. **Is Easts Beach dog friendly?** No. Easts Beach is not on Destination Kiama's list of dog-friendly beaches, and Kiama Council bans dogs from beach sand and water outside designated off-leash areas. For a nearby run, Marsden Head overlooks Easts Beach and has an off-leash area, reached via Tingara Crescent. Easts Beach is a 15-minute walk away. **Can you take dogs on the Kiama Coast Walk?** Yes. Destination Kiama says leashed dogs are welcome along the full Kiama Coast Walk, which runs for more than 20 km. Some beaches on the route ban dogs, so follow the signs or use the street behind. Plan your section with our [Kiama Coast Walk guide](https://ridgewaterskiama.com.au/explore-kiama/landmarks-and-walks/kiama-coast-walk/). **Where are off-leash dog parks near Kiama Ridge Waters?** The nearest are Kaleula Head Reserve, reached via Gwinganna Avenue, and Marsden Head just to its south, via Tingara Crescent. Further afield, try Bombo Headland with its dog agility park, Minnamurra Headland, Gerringong Headland, or Black Head Reserve at Gerroa, which Destination Kiama says is open 24 hours. **Where are dogs not allowed in Kiama?** Kiama Council bans dogs from beach sand and water outside off-leash areas, Crooked River, parts of the Minnamurra River, and parks except outer footpaths. Dogs must stay 10 metres from playgrounds and public barbecues, and keep off public bathing areas, shopping areas and sports fields during organised games. **Are there dog-friendly cafes in Kiama?** Yes. Destination Kiama names dog-friendly spots including Saltwater Café, Slow Dough and KG Café, plus Stoic Brewery's outdoor beer garden, and its pet-friendly list also includes Native Cafe, Stonewall Cafe, The Brooding Cafe, Diggies and The Grand Hotel. Most venues welcome well-behaved dogs in outdoor areas, so check before you go. The Original Ice Creamery even sells a Doglato. Browse more options in our [Kiama cafes guide](https://ridgewaterskiama.com.au/explore-kiama/eat-and-drink/kiama-cafes/). **Can I take my dog to Minnamurra Rainforest?** Plan to leave your dog behind. Minnamurra Rainforest is part of Budderoo National Park, and NSW National Parks says dogs and other pets are not permitted in most national parks and reserves. Book boarding for the day, or swap in a leashed coastal walk instead. **Is there pet boarding near Kiama?** Yes. Destination Kiama lists Gerringong Pet Accommodation, which offers day and night care with cabins and shady play areas on two acres of enclosed property. Gerringong is about a 10-minute drive from the apartments. Contact the business directly to check availability and book. **Do holiday parks in Kiama allow dogs?** Some do, with limits. Werri Beach, Kendalls on the Beach and Surf Beach holiday parks allow dogs on powered and unpowered sites, but not during NSW school holidays or long weekends. Seven Mile Beach Holiday Park allows pets outside school holidays. Always call ahead to confirm. [Back to all topics](#main) ## Staying at Kiama Ridge Waters Get to know the apartments before you book: where they are, what's in them, and how Kiama Ridge Waters works for groups, families, remote workers and long-term stays. **Where is Kiama Ridge Waters?** Kiama Ridge Waters is at 2 Surfleet Place, Kiama NSW 2533. [Easts Beach](https://ridgewaterskiama.com.au/explore-kiama/beaches/easts-beach-kiama/) is a 15-minute walk (1.3 km), Kendalls Beach is 16 minutes and the town centre is about 27 minutes on foot. By car, Sydney CBD is about 1 hour 45 minutes away (134 km). **Is Kiama Ridge Waters the same as Ridgewaters Kiama?** Yes. Kiama Ridge Waters is the new name for Ridgewaters Kiama, the four low-rise buildings at 2 Surfleet Place developed by St Trinity Property Group. The holiday apartments are the same three-bedroom units, managed by MadeComfy. You may still see the old name on Google Maps and older listings. **How many people can stay in each apartment?** Each apartment sleeps up to six guests in three bedrooms, with two bathrooms. 3-Bed with Alfresco Dining has a king, a queen and a double, and the others have a king, a queen and two singles. Extra visitors need MadeComfy's approval first, and bigger groups can [book several apartments](https://ridgewaterskiama.com.au/stay/groups/). **What's the difference between the apartments?** Only the floor. All [our apartments](https://ridgewaterskiama.com.au/apartments/) have the same three-bedroom layout and features. First Floor Unit by the Ocean and 3-Bed Apartment with Study Nook are on the first floor. Ground Floor Home in Kiama's Heart, 3-Bed Kiama Unit with Courtyard and 3-Bed with Alfresco Dining are on the ground floor, with a garden outlook and no stairs to the front door. **Can a large group book several apartments together?** Yes. You can book up to five apartments on the same site at 2 Surfleet Place, each sleeping six, so up to 30 guests across 15 bedrooms and 10 bathrooms. Each apartment is booked separately, so check your dates for each one. Our [group stays page](https://ridgewaterskiama.com.au/stay/groups/) explains how it works. **What's included in the apartments?** Each apartment has a full kitchen with gas cooktop and dishwasher, a laundry with washer and dryer, air conditioning for heating and cooling, Wi-Fi and a TV with streaming apps (use your own logins). You also get linen, towels, a hairdryer, a large alfresco balcony with outdoor dining and a BBQ, and garage parking. **Is Kiama Ridge Waters wheelchair accessible?** Partly. The three garden apartments are on the ground floor, with no stairs to the front door, and the first-floor apartments have stairs, with wheelchair lifts available. None is certified as an accessible apartment, so contact MadeComfy to confirm your needs before booking. **Can I work remotely from the apartments?** Yes. Every apartment has Wi-Fi and a dining table for six that doubles as a desk. Long stays are allowed, and one guest has stayed a month. When you need the city, Kiama station, about a 27-minute walk, has trains north to Wollongong and Sydney. **Do the apartments at Kiama Ridge Waters have ocean views?** No, we don't promise ocean views. The first-floor apartments look out over green space, and the ground-floor apartments face the gardens and grounds. The sand is close, though: [Easts Beach](https://ridgewaterskiama.com.au/explore-kiama/beaches/easts-beach-kiama/) is a 15-minute walk (1.3 km) and Kendalls Beach is 16 minutes. **What do guests say about Kiama Ridge Waters?** Across the five Airbnb listings, guests rate Kiama Ridge Waters 4.5 out of 5 from 97 reviews. Ground Floor Home in Kiama's Heart scores highest at 4.84. Guests often mention secure parking, clean and spacious rooms, and clear check-in instructions, which MadeComfy sends three days before arrival. **Are the apartments available as long-term rentals?** Yes. Kiama Ridge Waters offers long-term rentals as well as holiday stays, and MadeComfy allows long stays in every apartment. Rentals have their own enquiry process, separate from holiday bookings, and lease terms are confirmed with you directly. Every lease runs under [NSW rental law](https://www.nsw.gov.au/departments-and-agencies/fair-trading/news/changes-to-rental-laws). **Is there a display apartment open at Kiama Ridge Waters?** Yes. The display apartment at 2 Surfleet Place, Kiama, is now open, so you can see the finishes and layout in person. Viewing times aren't published, so call the sales team on 1300 752 154 to arrange a time. Kiama Ridge Waters was developed by St Trinity Property Group. **Is there parking at Kiama Ridge Waters?** Yes, and it's free. Each apartment comes with secure garage parking for two cars; just don't let unknown cars follow you in. For trips into town, our [Kiama parking guide](https://ridgewaterskiama.com.au/explore-kiama/plan-your-trip/kiama-parking/) covers where to park near the shops and Blowhole. **Are the apartments good for families with kids?** Yes. MadeComfy lists every apartment as suitable for children aged 2 to 12. You get three bedrooms, a full kitchen, a laundry and room-darkening shades, and small to medium pets are welcome on request in most of them. For days out, see [things to do in Kiama with kids](https://ridgewaterskiama.com.au/explore-kiama/things-to-do/things-to-do-in-kiama-with-kids/). **Can you walk to Kiama town centre from Kiama Ridge Waters?** Yes. Kiama town centre is about a 27-minute walk (2.3 km), and the train station is a similar distance (2.2 km). Kiama Harbour takes about 33 minutes on foot, and the [Kiama Blowhole](https://ridgewaterskiama.com.au/explore-kiama/landmarks-and-walks/kiama-blowhole/) and Lighthouse about 35 minutes. Kendalls Beach is closer, at 16 minutes. [Back to all topics](#main) ## Booking, check-in and house rules Check rates, cancellations and check-in times before you book, along with the house rules that keep Kiama Ridge Waters quiet for everyone. **How much does it cost to stay at Kiama Ridge Waters?** Rates start from about $200 a night, or from about $340 for 3-Bed Kiama Unit with Courtyard. That price is for the whole apartment, which sleeps up to six. Stays with a pet add a $200 cleaning fee. Prices change with dates and demand, so check live rates on the [booking page](https://ridgewaterskiama.com.au/book/). **How do I book Kiama Ridge Waters?** The simplest way is to book direct on our [booking page](https://ridgewaterskiama.com.au/book/), which takes you to each apartment's MadeComfy listing with live dates and prices. The apartments are also listed on Airbnb, Vrbo and Booking.com. For questions before you book, email MadeComfy at enquiries@madecomfy.com.au or call +61 2 8311 6800. **What time is check-in and check-out?** Check-in is from 3pm and check-out is by 10am. You check yourself in on site, and the details arrive three days before your stay once your booking is confirmed and your ID check is complete. Need more time? Early check-in and late check-out may be possible for a fee. **What is the cancellation policy?** You get a full refund up to two days before check-in, less a 3% payment fee. After that, up until arrival, you get 50% back, less a 10% service fee. The same policy applies to every apartment. Bookings made through Airbnb, Vrbo or Booking.com may follow that platform's terms. **What are the house rules?** Keep noise down between 10pm and 8am. No parties, no smoking and no extra guests without approval. Shoes stay off inside, and skateboards and scooters aren't allowed in the buildings or car park. A breach can mean a $500 fine, damage costs and eviction without refund. See our [house rules](https://ridgewaterskiama.com.au/house-rules/). **Are the apartments registered short-term rentals?** Yes. All our apartments are on the NSW Short-term Rental Accommodation register: First Floor Unit by the Ocean (PID-STRA-62258), 3-Bed Apartment with Study Nook (PID-STRA-62260), 3-Bed Kiama Unit with Courtyard (PID-STRA-62262), Ground Floor Home in Kiama's Heart (PID-STRA-62264) and 3-Bed with Alfresco Dining (PID-STRA-71931). The [NSW Planning Portal](https://www.planningportal.nsw.gov.au/stra) explains the register, and every registered host agrees to follow the code of conduct. **Are linen and towels provided?** Yes, everything is ready when you arrive. Beds are made with professional hotel-style linen in a three-sheet setup, and you get towels, a hairdryer, shampoo, conditioner and shower gel. There is also a small welcome pack, plus a washer and dryer in the laundry if you are staying longer. **Who manages Kiama Ridge Waters?** MadeComfy, a short-stay management company with properties across Australia and New Zealand, looks after the holiday apartments. Its team handles bookings, check-in and guest support, and you can contact them throughout your stay. Email enquiries@madecomfy.com.au or call +61 2 8311 6800 with any questions before or during your visit. **What other accommodation is there in Kiama?** Destination Kiama lists hotels and motels such as Nova Kiama, holiday parks like BIG4 Easts Beach, holiday homes, farmstays such as Jamberoo Valley Farm Cottages and self-contained stays. If you're a group of up to six, one of our three-bedroom apartments gives you a full kitchen and room to spread out. Compare options in our [where to stay guide](https://ridgewaterskiama.com.au/explore-kiama/plan-your-trip/where-to-stay-in-kiama/). **Do I need to verify my ID before check-in?** Yes. After you book, MadeComfy sends a secure Stripe link to complete an ID verification. It is mandatory for every booking, and your check-in details are only shared once it is done. Finish it soon after booking so your entry instructions arrive on time, three days before you check in. **Can I check in early or leave my bags?** Sometimes, for a fee. Early check-in and late check-out depend on availability. The only way to guarantee them is to book the night before or after, if it's free. For security reasons, bags can't be dropped off before check-in or left after check-out, so plan to fill the gap at one of the [Kiama beaches](https://ridgewaterskiama.com.au/explore-kiama/beaches/). **What do I need to do before check-out?** Before you leave by 10am, wash and put away your dishes, take out the rubbish using the right bins, and move any furniture back. Leave the beds unmade. Turn off appliances, air conditioning and lights, close the doors and windows, and check the apartment for anything left behind. [Back to all topics](#main)